Terms of Sale and Warranty
Terms of Sale
Full payment is due within 30 days from the invoice/ship date. Freight charges will be prepaid and added to the invoice for reimbursement or shipped Freight Collect via a Customer specified carrier. All shipments are FOB our shipping dock in Lexington, Kentucky.
Open account (Net Billing) is only available to those Customers who have fully executed an Audio Authority® Open Account Request From that has been approved by our Accounting Manager. Until open account terms are approved, all shipments will be made COD.
Audio Authority® Corp. is required to add Sales Tax to invoices for shipments made to destinations in Kentucky, Tennessee, and California unless appropriate Tax Exempt forms are provided by the Customer.
Warranty
Audio Authority® warrants all 1500 Series Intercom products to be free from defects in materials and workmanship for 1 year from the date of shipment and agrees to repair or replace any assembly that fails due to defective components or faulty workmanship free of charge during the warranty period. Non-working assemblies must be returned to Audio Authority® freight prepaid. Freight charges for in-warranty repair units sent to the Customer will be paid by Audio Authority® with shipments made via UPS/FedEx Ground service. The warranty is void for assemblies that, in our opinion, have been subjected to abuse or misuse.
Units or assemblies that are out of warranty will be repaired at a flat rate per unit, plus the cost of any significant components that are required to restore the unit to its original condition. Return freight charges for out-of-warranty units will be paid by Audio Authority® and shipped via UPS/FedEx Ground service. Audio Authority® makes no other warranties either expressed or implied, including limitation warranties as to merchantability or fitness for a particular purpose. Additionally, there are no allowances or credits available for service work or installation performed in the field by the end user.
Notices
The prices, terms of sale, and other statements and specifications shown on this website supersede all previously published information and are subject to change without notice.