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Service Fee Schedule

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Intercom Products
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See service policy for details.

Effective March 1, 2013. Download Service Policies Service Policies [View] (213.12 KiB) in print-friendly PDF format.

Part NumberPart DescriptionFlat Rate (US Dollars)
1500Audio Conter Station for 1-16 Lanes100
1500ACompact Audio Counter Station100
1500AHCompact Counter Station+Handset100+Component*
1501Inbound Video Display for 150075+Component*
1501AInbound Video Display for 1500A75+Component*
1501WInbound Wall-Mount Video Display75+Component*
15022-Way Video Display for 1500100+Component*
1502A2-Way Video Display for 1500A100+Component*
1502W2-Way Wall-Mount Video Display100+Component*
15042-Way Video Adapter for 150045
15092x4 Audio Only Hub95
1509SDSD Capable 2x4 Audio Only Hub60
1510-1513Audio/Video Matrix Hub45+Component*
15154 Port Counter Station Hub Expansion Card85
15164 Port Lane Station Hub Expansion Card85
1517System Card95
1517SDSD Capable System Card85
1520Lane Station65
1522Outdoor A/V Station HTR/SPK/MIC/CAL100+Component*
1523Outdoor Video Station w/ HTR100+Component*
1524Outdoor Video Station w/ HTR100+Component*
1525Indoor A/V Station w/ Handset100+Component*
1533Telephone Interface Station100
1540Surface Mount Lane Handset Kit50
1541Flushmount Lane Handset Kit50
1542Digital Wireless Headset Kit for 15xx45
1543Wired Headset Kit for 15xxNon Serviceable
1544Handset Kit for 15xx w/ 6' Cable/CradleNon Serviceable
1547Lane IR Traffic Sensor KitNon Serviceable
15484:1 Counter Headsset Selector45
1550Field Setup and Programming Tool45+Component*
1561CCS Countertop Pharmacy Station100
15801-on-2 Audio Counter Station100
1580H1-on-2 Counter Station w/ Handset100
1581Inbound Video Counter Station100
15822-Way Counter Video Display100
1583Dual Audio Lane Station85
15841-on-2 Video Matrix85
1585-INIndoor A/V Customer Station100
1585-OUTOutdoor A/v Customer Station100
1589Dual Traffic Sensor AdaptorNon Serviceable
641-011Display 7" 16:9 LCD OutdoorNon Serviceable
631-026Pluggable Gooseneck MicrophoneNon Serviceable
804-039Long Board Tilt Camera Assembly100+Component*
804-042Long Board Camera/Bright LCD Assembly100+Component*
804-043Bright LCD Assembly100+Component*
804-046Long Board Camera/Bright LCD Assembly w/ HTR100+Component*
804-055LCD Assembly 15xx Indoor100+Component*
804-057Short Board Tilt Camera Assembly100+Component*
804-0791585 Tilt Camera Assembly100+Component*

* These items have a per component charge in addition to that flat rate service fee.

Part NumberPart DescriptionFlat Rate (US Dollars)
11051100 Series IR RemoteNon Serviceable
1105BKBlack 1100 Series RemoteNon Serviceable
1109Cat 5 Control Bridge65
1109ACat 5 Control Bridge65
1110Dual-Single Cat 5 AdapterNon Serviceable
1111Cat 5 Control Bridge65
11544-Way Component/Digital Autoswitch65
1154A4-Way Component/Digital Autoswitch65
1154A14-Way Component/Digital Autoswitch65
1154B4-In Component/Audio Autoselector95
1156AVAtrix 6x7 Cat 5 Matrix300
1166AVAtrix 6x7 Cat 5 Matrix w/ DVI300
1170Cat 5 Multidriver Expander200
1170BKCat 5 Multidriver Expander200
1171Cat 5 Multidriver200
1171BKCat 5 Multidriver200
1172Multi-Zone Audio Router200
1173Multi-Zone Audio Router w/ Volume200
1173BKMulti-Zone Audio Router w/ Volume200
1176HD Cat 5 Matrix Router200
1176BKHD Cat 5 Matrix Router200
1180ROne Cat 5 Box Receiver65
1180RDOne Cat 5 Décora Receiver65
1180TOne Cat 5 Box 1:2 Transmitter65
1180TDOne Cat 5 Décora1:2 Transmitter65
1182Video DC BlockerNon Serviceable
1183Active Video DC BlockerNon Serviceable
1184A/V Hum Eliminator50
1185CIInstaller Distribution Amp75
1312HDMI-DVI Converter w/ AudioNon Serviceable
1322EDID Controller65
1322DEDID Controller 3D Compatible65
13322-In DVI Switcher w/ HDCPNon Serviceable
13344-In DVI Switcher w/ HDCPNon Serviceable
1341R-USDigital Video 1-Coax Receiver100
1341T-USDigital Video 1-Coax Transmitter100
13522-Out DVI Distribution Amp w/ HDCP125
1361YPbPr-Composite Video Converter150
1362Composite-YPbPr/VGA Converter125
1365PC/HDTV Scaler125
1366PC/HD Scaler w/ Advanced Processor150
1372A2x1 HDMI v1.3 1080p Switcher65
13744x1 HDMI v1.3 1080p SwitcherNon Serviceable
1374A4x1 HDMI v1.3 1080p Switcher75
1380RHMX-244 HDMI Over UTP Receiver65
1385VGA to HDMI Converter/Scaler150
1388HDMI to HDMI Scaler150
1391AHDMI Extender/DDC Corrector65
1392A1x2 HDMI v1.3 1080p Dist Amp100
1394A1x4 HDMI v1.3 1080p Dist Amp125
13981x8 HDMI v1.3 1080p Dist AmpNon Serviceable
1398A1x8 HDMI v1.3 1080p Dist Amp150
1398B1x8 HDMI Distribution Amp150
2006HLX 6-Slot Primary Card Cage400
2014HLX 4-Slot Expansion Card Cage300
2114HLX 4-In HD Video/Audio Card125
2124HLX 4-In Video/Audio Card375
2174HLX 4-In Analog Audio Card75
2214HLX 4-Out Video/Audio Card125
2248HLX Dual Cat 5 HD Card200
2278HLX 8-Out Analog Audio Card150
2401Single Line UTP Transient Voltage Suppressor65
241212-Line UTP Transient Voltage Suppressor650
2801-USHD-IP Digital Video Transmitter125
2811-USHD-IP Digital Video Receiver125
9A60VGA-YPbPr Transcoder60
9A60AVGA-YPbPr Transcoder60
977RPODigital Optical to Coaxial Audio ConverterNon Serviceable
977TPODigital Coaxial to Optical Audio ConverterNon Serviceable
979RDigital PCM Audio to Analog ConverterNon Serviceable
979TAnalog to Digital PCM Audio ConverterNon Serviceable
98701:2 Cat 5 Distribution Kit**
98711:2 Cat 5 Residential Driver125
9878Residential Cat 5 Wallplate75
9879Décora Cat 5 Terminal75
9880On/In-Wall Cat 5 Receiver75
9880T1:1 Dual Cat 5 Transmitter75
ADX-08088x8 Analog Audio Matrix350
ADX-161616x16 Analog Audio Matrix400
AMP-123512CH 35WPC Zone AmplifierNon Serviceable
AVD-71DSix Drive Cat5 Décora Dist System**
AVM-562AVAtrix 6x7 Cat 5 Matrix400
AVM-562EAVAtrix 6x7 Cat 5 Matrix w/ Extended Bus400
AVP-111:1 Cat 5 Transmission System**
AVP-11D1:1 Décora Cat 5 Transmission System**
C-1024ABose Home Theater Controller65
C-1071Bluebeam IR to Bluetooth ConverterNon Serviceable
C-1071ABluebeam IR to Bluetooth Converter45
CMX-1444x4 A/V Matrix250
HBT200RLong Range HDMI Extender Receiver125
HBT200TLong Range HDMI Extender Transmitter125
HMX-1444x4 HDMI v1.3 Matrix RouterNon Serviceable
HMX-2444x4 HDMI Matrix w/ UTP Outputs300
HXE-11Digital Video 1-Coax Extender Kit**
SCP-111:1 Cat 5 A/V Extender**
SCP-11D1:1 Cat 5 Décora A/V Extender**
SF-16MSonaflex Matrix AmplifierCall for estimate

** Refer to component price when calculating service fee.

Part NumberPart DescriptionFlat Rate (US Dollars)
978-60978 60A Power SupplyCall for Service Availability
978-100978 100A Power SupplyCall for Service Availability
1020VSAudio/Video Bench Test Unit125
All DirectSelect ModulesDirect Select Switching Modules45
All Access Control PanelsAccess (Series 9) Control Panels125
All Access Expansion ModulesExpansion Units for Access (Series 9) Main Modules45
All Access Main ModulesAccess Main Modules (original Access and AccessEZ)60
16xx Series Audio AmpsAnalog Audio Amplifiers65

* Power supplies have a per module charge in addition to the flat rate service fee.

Part NumberPart DescriptionFlat Rate (US Dollars)
2835A28V 35A** Aviation Ground Power Unit***100+375 Per Module*
2835A-B128V 35A** Aviation Ground Power Unit w/ Integral BatteryMINDer100+375 Per Module*
2860A28V 60A Continuous GPU w/ Meters100+125 Per Module*
2870A28V 70A Aviation Ground Power Unit***100+375 Per Module*
2870A-B128V 70A Aviation Ground Power Unit w/ Integral BatteryMINDer100+375 Per Module*

* Power supplies have a per module charge in addition to the flat rate service fee.

** 2835A and 2835A-B1 may be upgraded to 70A units for $500.

*** 2835A and 2870A may be upgraded with integral BatteryMINDer for $300.

Due to a lack of parts availability, Series 5 and older products are no longer seviceable. Please call our Sales Department to discuss the best way to update your system.

This service policy as of March 1, 2012 supersedes all previous service policies.

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