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Intercom Product News

Phase 1 of the new Series III Intercom models have been shipping since October 1. Phase 2 will bring you some new features for 1510 hubs and next-gen video screens in 2024. Check out the details below.

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Meet Customers Where THEY are, not where YOU want them to be.

As your business moves with the times, don’t leave your customers behind! Mack Turner, president and owner of Mack Turner Consulting and Insights, made a compelling point in this recent podcast from Retail Customer Experience Magazine.

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Counter Station Features and Options

The flagship of our intercom line is the counter station - don't worry, it will retain all the features you love, including the best audio in the industry. Model 1500B will have a few new features including a new handset cradle that you can install in the field.

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Audio Authority Hits the Sweet Spot!

Audio Authority intercoms have always been perfect for 1:1 systems, as well as large configurations up to 12 lanes, but we know that the most common installations involve two, three, or four lanes. That's the SWEET SPOT so to speak, so we are eager to introduce our dual lane station for 1:2 audio systems, and the new video mini hub for 2:4 configurations.

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IP Streaming for NVRs

At the FSPA Conference this year, we announce the new lane card for our Series 1500 A-V hub. It offers a built-in solution to stream lane cameras to an NVR. Each lane card combines its four camera outputs onto one network jack.

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Lexington Welcomes FSPA

Finally, FSPA came to our home town, Lexington! We invited our fellow members and took part in the welcome tour - check out the video recap here. The show was a great success, and we thorougly enjoyed socializing with you during the showcase.

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Thank You FSPA Tour Guests!

This 5 minute video shows the highlights of the FSPA Tour of Audio Authority. We were thrilled to host 48 FSPA members. Thanks to all who attended; it was a special opportunity to get to know friends even better, and to meet some new FSPA friends for the first time.

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Intercom Product News

Everyone wants to know when the new Series III Intercom models are going to be available. We heard you, and we will be giving you more details on this blog and via email when the time draws near. Phase 1 includes most of the new models like the counter station, mini hubs and the dual lane station. Phase 2 will bring you some new features for 1510 hubs and next gen video customer stations. Many other improvements will be phased in as they become available.

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